We offer cash on delivery throughout Bangladesh. To place an order, add your items to the cart and complete checkout. For product questions or urgent support, contact us on Facebook or WhatsApp.
How do I order?
Choose a product, add it to your cart and complete the checkout form.
What payment methods are available?
Cash on delivery is available throughout Bangladesh. bKash or Nagad Send Money options appear at checkout when enabled by DazzleDrops. Mobile payment references are verified manually; never share a PIN or OTP.
Can I ask about a product first?
Yes. Message DazzleDrops on Facebook or WhatsApp for help before ordering.
Can I return an item?
Damaged, incorrect or materially misdescribed items may qualify under the Returns and Refunds Policy. Contact us promptly and keep the item unused with its packaging.
Can I exchange an item?
Eligible unused items may be exchanged subject to hygiene rules, stock and the published Exchange Policy. Contact us before sending anything back.
What if my product arrives damaged?
Keep the packaging and send your order number with clear photos or video as soon as possible so the team can review it.
Can I cancel an order?
Request cancellation from your account while the order is New or Confirmed, or contact us. It is final only when the status becomes Cancelled.
What if delivery is delayed?
Weather, holidays, remote locations and courier operations can cause delays. Check your secure tracking link or contact us with the order number.
When is delivery free?
Free delivery applies only when the checkout displays it and the published cart value, area or campaign conditions are met.
How do I choose a size?
Check the measurements and size information on the product page. Ask us on WhatsApp before ordering if you need a scale reference or fitting help.
What materials are used?
Each product page should list its material and finish. Ask us if the information you need is not shown.
Are products allergy-safe?
Fashion jewelry can contain mixed metals and no product should be assumed hypoallergenic unless its page explicitly says so. Stop wearing it if irritation occurs.
How should I care for jewelry?
Keep pieces dry, avoid perfume and household chemicals, wipe gently after wear and store pieces separately.
How do I track an order?
Use the private link in your confirmation email or enter the order number and checkout phone on the Track Order page.
